Seagate NAS rescue & repair

Seagate has a NAS OS Rescue tool which is
preconfigured on a USB key for desktop NAS devices.

Seagate NAS rescue & repair

Seagate NAS OS is used by small organisation to satisfy their data sharing and backup requirements.

It employs Seagate’s SimplyRAID proprietary technology and can be configured in a variety of levels depending on the number of hard drives in the enclosure. Seagate has a NAS OS Rescue tool which is preconfigured on a USB key for desktop NAS devices.

To prepare for data rescue, the NAS OS device’s MAC address is required for each LAN port. Either can be used for the installer. The MAC address will be on a label on the device itself. The USB key allows you to boot the NAS OS device and run the installer, although you may need to download a more recent version.

To update the USB key, simply go to http://www.seagate.com/naskey and follow the instructions. The NAS OS Installer will attempt to repair the NAS. To avoid data loss, back up all shares before running the installer.

Rackmount NAS:

Shut down NAS
Connect the USB key
Reboot the NAS
Launch the NAS OS Installer
Go to http://discover.seagate.com.
Choose Find.
Select your NAS and choose Connect.
Enter the NAS’s MAC address and choose Connect.
Follow the on-screen prompts.

Desktop NAS

Shut down the NAS
Push the recovery button on reverse
Hold the recovery button while pushing the power button. Continue to push the recovery button for five seconds.
Wait for the LED to turn solid.
From a computer on the network, launch a web browser and enter http://discover.seagate.com.
Select your NAS and choose Connect.
Enter the NAS’s MAC address and choose Connect.
Choose an option and follow the on-screen prompts to complete the Rescue.

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Seagate NAS rescue & repair