Repairing a hard drive in the clean room

Hard drive recovery from damage,
corruption or head crashes.

If your hard drive is unresponsive or the data corrupted, our hard drive recovery
service can retrieve and repair the files regardless of operating system or format.
Last year we received 2,455 hard drives for a free evaluation. With success rates of
98%, you can be sure that your critical files are safe with us.

Price Calculator

Has your hard drive failed and you need a cost to get your files back? Simply select the operating system and the symptoms and we will give you a guideline price for the recovery.

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Why Choose Data Recovery Specialists?

► Free data recovery diagnosis

► No obligation quote and file listing

► ISO 27001 accredited

► Uniquely experienced and qualified

► Working to ACPO Guidelines

► Class 100 clean rooms

► Regulated by the CPR Part 35

► Data is treated in strict confidence

RAID & Servers

We can recover RAID data, VMWare data and rebuild server files from RAID degradation, damaged disks, logical corruption, deletion and re partitions. We have a 98% success rate from RAID.

RAID Recovery ►

Tape Migration

We recover data from tapes and removable media, including snapped tapes, stiction and overwritten data - regardless of format, hardware or operating system.

Tape Migration ►

Solid State Disk Drives SSD

We are specialists in solid state drive recovery and have proprietary tools and specialist knowledge to overcome the technical challenges that are unique to SSD technology.

SSD Recovery ►

Computer Forensics

Experience backed up by accreditation and highly qualified engineers, means we can help with digital forensics, e-discovery, cybercrime or expert witness.

Computer Forensics ►

0800 223 0162

Price Calculator

Failed hard drive?
Call 0800 223 0162 for a quote

Get An Online Quote

Free Assessment

Hard drive recovery from failed disks suffering from logical or mechanical failure.

Hard Drives don’t last forever and have surprising failure rates. They are mechanical devices with motors. All hard drives share the same basic structure, varying only in how each part is used and the quality of the components themselves. The platters, spindle motor, heads, and head actuator are inside the hard drive, sealed within the chamber called the hard disk assembly (HDA). The HDA should only be opened by data recovery professionals. On the outside of a hard drive is the logic board, bezel, and mounting equipment.

At Data Recovery Specialists, we understand how important your data is. Whether you’re an international giant like Microsoft or a student who’s deleted his thesis, we are committed to your hard drive recovery as quickly and cost effectively as possible. Last year, we regularly recovered data from hard drives that other data recovery companies said was impossible.

Hard disk drives are precision instruments, so they need to be handled with care. Desktop or server hard drives don't handle shocks very well. Laptop computer hard drives are built to handle more shock but are still fragile. Putting one down on a table won't hurt it, but dropping it certainly will. Recognised as one of the UK's leading data recovery companies we perform data recovery from all manufacturers of desktop, server and laptop computer hard drives - whether Windows, AppleMac or Linux/Unix operating systems. We offer a free diagnosis and a no recovery no fee policy.

Our hard drive data recovery experts with their overwhelming experience, state-of-the-art tools and deep knowledge provide finest and innovative Recovery Solutions for all types of storage media and file systems in case of data loss.We are dedicated to provide you quality recovery services and we have enduring commitments to customer satisfaction. Our top priority is to remedy these unfortunate situations and fully salvage your data quickly, professionally and economically. As an industry leader, our hard drive data recovery service is officially approved by all leading hard drive manufacturers, including Fujitsu, Hitachi, IBM, Iomega, Lacie, Maxtor, Samsung, Seagate, Toshiba and Western Digital.

These were our statistics for hard drive recovery last year

► 2,455 hard drives were received for diagnostic evaluation

► 15,782 spares catalogued and stored in our donor parts library

► 98% success rate for hard drives

► Our engineers worked 24:7:365 on hard drive data recoveries

► 90% of files were successfully recovered in 5 working days

► 89% of clients told us that they were satisfied with our service

Trusted by Organisations Worldwide

Typical Hard Drive Symptoms

Clicking Noises

Strange clicking sounds coming from your hard drive are normally indicative of a head crash. These noises are caused when the read/write head in the drive reaches the edge of the platter, and data recovery is typically successful as long as the platters are not scratched.

Grinding or Screeching

Grinding and screeching sounds indicate that parts of the hardware – such as the motor or spindle – are failing. Although this results in a time-consuming data recovery process, there is a high chance of saving your precious data with professional data recovery techniques.

Not Recognised by BIOS

While it is difficult to define the cause of your drive not being recognised, it could be due to anything from an issue with power reaching the drive to a blown component on the PCB board to a serious head crash. Make sure your SATA cable is tightly connected, as they can sometimes come loose.

Firmware Issues

The firmware is like the operating system of the hard drive, and without it, the drive wouldn’t even spin. As such, firmware failures can be devastating. Typically, we can simply re-flash the firmware, although we may need to rebuild it from the source code if this fails.

Logical Failure

If the hard drive is recognised by your machine, but you’re unable to perform any read/write tasks, it's likely the file structure is corrupted. In this scenario, the chances of a full data recovery are high, as long as the data hasn’t been overwritten.

Free Hard Drive Evaluation

"Our free hard drive data recovery evaluation service will tell you whether your data can be recovered, exactly how much it will cost and how long the data recovery will take. Simply phone or email us for a job number and send your data recovery to us. Your hard drive or media will be photographed, catalogued and bar-coded and the data recovery evaluation will start within an hour of receipt."

Listing Of Recoverable Files

"Once in the laboratory, your media will undergo a comprehensive data recovery evaluation to determine the extent of the data loss. We aim to complete this process within 24 hours depending on the complexity of work involved. The engineers will provide a no obligation recovery prognosis, with a guaranteed list of recoverable files and an estimated timescale. You can then decide whether to proceed with the recovery. Should you choose not to proceed, we will return your media by secure data courier."

Completing the Data Recovery

"Should you choose to proceed, the data recovery process will be completed and the data will be safely stored on our servers. We will then copy out the data to your preferred choice of output media - either 64Gb memory stick or HDD (for purchase or loan). Your data will be dispatched on our secure, next day courier service. Once you have received your data any copies of your data will be permanently and securely erased from our servers after 7 days."

Established and Trusted

"40 years experience in the data recovery industry chairing ISO and BSI standards, we have developed a reputation for excellence at a price that is affordable. With extensive data recovery research and development capabilities, our success rates are second to none - without compromising on our prices! This is why over 36,000 companies and individuals come to us every year."

Safeguarding Your Data

"Your data is important to us, which is why all our data recovery procedures comply with the Association of Chief Police Officers Guidelines and Civil Procedure Rules for handling electronic evidence. Great care is taken when recovering and handling your data to ensure that its integrity is maintained and that there is a clear audit trail through the entire data recovery process."

Industry Leading Diagnostics

"Our data recovery laboratory completes over 120 successful recoveries every day from clients including the BBC, NHS and Ministry of Defence. With ISO 27000 (Information Security) and ISO 9001 (Quality Management) accreditation - we are a data recovery company you can rely upon! Class 100 clean rooms, specialised platter removal jigs and software applications allow us to provide the most comprehensive service in the industry."

"I would definitely recommend them"

"I had an employee who kept two years worth of his work, on his local drive rather than his network drive. When the drive died the user was in a panic! I send the drive to Data Recovery Specialists, who were able to recover all the users data, promptly and at a good price too! I would recommend them to all - 5 Stars!" - Gary Mulvihill

"You guys saved my data"

"Laptop died with everything for my business on, all invoices, contacts, emails, resources and financials. One data recovery 'expert' just said "your hard drive is dead", but everything was recovered by DRS... Also, provided an extremely fast turn around for reasonable price, where other companies were asking for a significantly higher fee just to look at the computer. Literally, you guys saved my company. I can not thank you enough!!!" - Andrew Laundy

"Professional and friendly throughout"

"I am so pleased as data recovery specialists managed to recover all of my thousands of photographs which I stupidly didn't back up. Service was great and fast. The service wasn't cheap, but they kept in touch with me the entire time, and were professional and friendly throughout. And they recovered my data too!" - Claire Whalley

"I would definitely recommend them for hard drive recovery"

"What do you do when faced with a data recovery situation - I just wanted to cry. After an internet search and phoning around several companies, Data Recovery Specialists seemed to be the best solution. Even though it was a Saturday, they dealt with my enquiry and assured me they could help. I sent my hard drive to them and within a day of receipt they had already determined what was recoverable. They quote was reasonable and I am so thankful to Data Recovery Specialists. I would definitely recommend them for hard drive recovery!" - Shaun Weston

"I would definitely use them again"

"Our RAID-5 failed after two hard drives went down with mechanical issues. Data Recovery Specialists were recommended and they immediately responded to our enquiry. On receipt of the RAID hard drives they expedited the data recovery process and 24 hours later we received all the RAID data. We were expecting considerable downtime, so to be up and running again so quickly was definitely a bonus. I would definitely use them again, but I am hoping we don't have any more data recovery issues!" Willmott Dixon

"Surprised how quick it was"

"Thank you for processing our data and copying it to hard drive. We were pleasantly surprised how quick the data recovery was and you kept us informed throughout the process. Data Recovery always raises trepidation, but we found the whole experience quite reassuring. I would not hesitate to recommend Data Recovery Specialists in future." Ministry of Defence

"Fast, effective and professional data recovery"

"I thought we would never get our scans recovered and imported back onto our PACS system, but you came to our rescue. Your RAID data recovery service was fast, effective and professional and the consultants we dealt with were very knowledgeable and helpful. Brilliant data recovery service - thank you!" NHS

"You are real life savers"

"Thank you so much for all your help - Data Recovery Specialists are a real life saver! I do not know what I would have done without the data you recovered from our external hard drive. We would have probably had to re-record all the location shots, which would have been time consuming and very expensive." BBC Wales

"Your service was second-to-none"

"Thank you for solving our stiction issues so promptly from our reel to reel tapes. We were expecting to lose some of the data, so we were extremely happy when you recovered the full survey. Your hard drive data recovery service really was second-to-none! The data you recovered has proved invaluable." Regal Petroleum

"They eased my mind"

"I was so worried when I dropped my laptop. It contained all my work and stupidly, I had not backed up the hard drive! I had heard the hard drive data recovery was expensive but had no option. From my first discussion with Data Recovery Specialists, they really eased my mind and I felt confident they could do the job. And to my surprise, the quote for data recovery was not nearly as much as I had budgeted. Thanks for all your help guys! " Victoria Hall

"They really are life-savers!"

"From the moment I called Data Recovery Specialists to receiving the data, I cannot fault the service. They recovered absolutely everything from my hard drive and at a price I was comfortable with. Data Recovery Specialists really are life-savers! Whilst I hope it doesn't happen to me again, I would certainly call their data recovery team if I need to." Shenda Falvey

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0800 223 0162
sales@datarecoveryspecialists.co.uk

Embassy Offices, Stangate House, Stanwell Road, Penarth, Cardiff CF64 2AA

Southbridge House, Southbridge Place, Croydon CR0 4HA

272 Bath Street, Glasgow G2 4JR

Clavering House, Clavering Place, Newcastle Upon Tyne NE1 3NG

Rodney Chambers, 40 Rodney Street, Liverpool L1 9AA

2 King Street. Nottingham NG1 2AS

Enterprise House, Ocean Village, Southampton, SO14 3XB

Blackwell House, Guildhall Yard, London EC2V 5AE

Data Recovery Services Ltd
Registered Number 04417876
VAT Number 803 1178 66

Website by IT Pie – web design Cardiff

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0800 223 0162
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Quick Enquiry

Hard drive recovery from damage, corruption or head crashes.

Price Calculator

Failed hard drive? Call 0800 223 0162 for a quote

Hard drive recovery from failed disks suffering from logical or mechanical failure.

Free Hard Drive Evaluation

Listing Of Recoverable Files

Completing the Data Recovery

Established and Trusted

Safeguarding Your Data

Industry Leading Diagnostics

"I would definitely recommend them"

"You guys saved my data"

"Professional and friendly throughout"

"I would definitely recommend them for hard drive recovery"

"I would definitely use them again"

"Surprised how quick it was"

"Fast, effective and professional data recovery"

"You are real life savers"

"Your service was second-to-none"

"They eased my mind"

"They really are life-savers!"

PAGES

SERVICES

GET IN TOUCH

Hard drive recovery from damage,
corruption or head crashes.

Failed hard drive?
Call 0800 223 0162 for a quote